Android FAQs

Android Frequently Asked Questions

What is Mobolize?

Mobolize is software installed on your Android phone or tablet that automatically reduces the response time and amount of data your device uses when browsing or running apps. Mobolize’s patented technology automatically creates dedicated caches for your favorite websites and apps, so content can be retrieved directly from your device. Our innovative solution stops the needless redelivery of data from the network, which consumes your data plan and slows down your browsing and applications.

Why should I use Mobolize?

Whether your cellular data plan is capped, metered, unlimited or you’re afraid of being throttled, you will reduce response times and the amount of data used by your favorite websites and apps with Mobolize. Mobolize makes it easy to do more with your Android smartphone or tablet. At home you can extend your existing data plan, or even choose a smaller plan. Abroad you can avoid data overage fees and save money on data roaming charges.

How does Mobolize work?

The standard cache used by your browser and applications is too small, is not optimized and is shared across all websites. As a result, content for frequently visited websites and apps is quickly pushed out and not available in cache when you need it. Mobolize’s ability to create multiple dedicated caches ensures more content (data) is served to your browser and applications from the cache on your phone or tablet, saving you from re-downloading that data using your cellular network.

Does Mobolize reduce my phone’s data usage?

Yes. Mobolize’s patented technology automatically creates dedicated caches for your most visited websites and applications, reducing network traffic and latency. These dedicated caches ensure more content is saved and served from storage on your phone or tablet, which stops the needless re-download of data every time you visit a website or use an application. This means your phone will use less data when browsing and running applications

What is Caching?

Caching automatically stores data on your Android phone or tablet when it is first downloaded from the websites you visit and apps you use. Each web page and app requests a set of objects, and it is these objects (data) that are cached (e.g., text, images, CSS, JavaScript, etc.). The next time you visit the same website (e.g., Facebook) or use an app, the data in your cache can be used, instead of downloading the same data again. The only data required to be downloaded is dynamic content that has changed, or objects which were not previously cached.

How does Mobolize know if content is new and to download it from the server?

Mobolize follows the caching rules specified by the HTTP standard, which is the core protocol used for the World Wide Web. These HTTP caching rules are the same rules followed by other types of caches, such as browser caches and caching proxies. Specifically, these rules allow the server to tag content with expiration or version information, so that caches know how long an item can be cached. As a result, CacheFront ensures that you will always access the latest content. For the technically inclined, the HTTP caching rules are specified in RFC 7234.

What is dynamic website content?

Every webpage contains some static and dynamic content. Static content, such as CSS, Java Script, HTML, or images, do not change frequently, if at all. Dynamic content, such as text or some images, change frequently on a website.

What percentage of website content is static vs. dynamic?

The average mobile webpage is currently over 1.3 MB, which is up 35% in the last year and continues to grow. Up to 90% of every webpage consists of static content and thus can be optimized through caching. Only a small amount of content is dynamic. Mobolize can automatically distinguish which content is static and deliver it from the Mobolize cache, while only downloading the dynamic content over the network. This accelerates delivery of the static content and reduces your data usage.

What kind of websites and apps can Mobolize optimize?

Mobolize will automatically cache and optimize most websites and applications. It works with web-based business applications, as well as general purpose websites like social media, news and entertainment. In instances where Mobolize does not support an app, the user experience remains uninterrupted.

Does Mobolize optimize both cellular and Wi-Fi traffic?

Yes. Mobolize can optimize data transmitted over both cellular and Wifi networks.

Does Mobolize optimize text messages, voice calls or VoIP services?

No. Mobolize only optimizes data transmitted over HTTP (such as websites, app content and even streaming content) but it does not optimize or affect real-time communications, such as your voice calls, VoIP services (e.g., Skype or Viber), or text messages.

What types of data does Mobolize optimize?

Mobolize can optimize data transmitted over the HTTP protocol through cellular and Wifi networks. It does not cache or optimize SSL or encrypted data, text messages or voice/VoIP data which use the SIP protocol for data transmission.

How does Mobolize differ from data compression solutions?

Mobolize uses a technique called caching to eliminate the need for repeatedly downloading the same data from the websites and apps you visit and use frequently use on your Android phone or tablet. Caching will “save” the static content from websites and apps on your device the first time you visit a website or use an app. Mobolize can then completely eliminate the need to download the data again on your next visit or use. In contrast, compression solutions do not eliminate the repeated download of data, they just reduce the size of the data, but it still has to be downloaded every time. Put another way, Mobolize is similar to telecommuting where you leave your car in the garage when you go to work (work from home), where compression solutions are similar to carpooling (the car is still on the road, but is carrying more passengers).

Do I need to choose which websites and apps to optimize?

No. Mobolize’s dynamic caching engine automatically learns from your browsing behavior and app usage, identifying repeat and favorite content to cache, thereby reducing data consumption by mobile browsers and apps. Mobolize does not require any setup or configuration, it just starts working after you install.

What is the impact on my web browsing and apps?

Nothing changes. Mobolize automatically loads your most used webpages and apps faster over most networks by retrieving content from cache on your Android phone or tablet. In addition, by caching beyond your current browser and app’s capability, Mobolize will reduce the amount of data your device uses.

How is the cache size allocated and managed?

Your cache size is constantly managed and adjusted by Mobolize to optimize your browsing and apps without impacting your device’s performance. Mobolize will only use up to 50% of available storage space when needed and does not reserve any storage space in advance.

Why is Mobolize using so much of my battery?

This is actually the Android OS incorrectly blaming Mobolize for the battery usage of other apps, because Android estimates battery usage based on how much data is sent/received by an app. When Mobolize is installed, it will appear to Android that it is responsible for all data usage when Mobolize is optimizing/securing the data from your apps, although the actual data usage is coming from those other apps. As a result, Android is simply shifting the blame for data/battery usage from your apps to Mobolize. Mobolize actually uses very little battery itself and your overall battery usage will be approximately the same as before using Mobolize.

How do I know Mobolize is working?

There will be an icon on the notification area which shows Mobolize is up and running. In addition, you can access the application reports which show your amount of data savings.

How does Mobolize optimize your data usage?

Mobolize automatically reduces the amount of data your device uses when browsing or running apps. Its patented technology automatically determines how to optimally cache your favorite websites and apps, so that more content can be retrieved directly from your device and avoid using your data plan. When you first install the app: Mobolize will take a couple of days to optimize your favorite websites and apps. You can think of this as the “warm up” period for Mobolize. During these first few days, while it identifies your favorite websites and apps, you may not see very much data saved. After this initial period, Mobolize will start delivering progressively more bandwidth savings when its caches are warm, and it will continuously optimize its caches to automatically deliver data savings for your favorite apps and websites. In the long term: Mobolize reduces your cellular data usage by up to 20%, through its dynamic cache optimization, which eliminates unnecessary redelivery of content for your favorite apps and websites. This not only saves on your data plan, but it also delivers that content faster from local storage and uses less battery. Mobolize does not gather any personal information. All cached content stored locally on your device locally and your traffic is never routed through any Mobolize servers, unlike other data savings apps.

What is a VPN and Why does Mobolize use one?

A virtual private newtwork (VPN ) creates a private network connection between two parties. For example, it is commonly used to connect your device to your work network. In the case of Mobolize, an internal VPN is created on your Android device to connect the Mobolize app with your other apps. All of this takes place inside your Android device, without the actual use of an external VPN server, so the path of your network communications remains exactly the same as before installing Mobolize. Your cached data is only saved on your phone or tablet and is never copied or saved to our or other third-party servers and thus remains 100% private.

Can Mobolize access or see my sensitive data?

Data cached by Mobolize is only saved on your phone or tablet and is never copied or saved to our or other third-party servers. Also, Mobolizee only caches unencrypted HTTP data requested by your browsers or apps and does not cache any encrypted data (SSL or HTTPS).

Why is Mobolize using so much data?

This is actually the Android OS incorrectly blaming Mobolize of the data usage of other apps. When Mobolize is installed, it will appear to Android that ti is responsible for all data usage when Mobolize is optimizing/securing the data from your apps, although the actual data usage is coming fro those other apps. As a result, Android is simply shifting the blame for data usage from your apps to Mobolize. Mobolize actually uses very little data itself and your overall data usage will actually be significantly less than before using Mobolize due to the data optimizations performed by Mobolize.

What version of Android is required to run Mobolize?

The system requirements for Mobolize are: * Android Version 4.0 to 6.0 Mobolize is currently not available for the iPhone, Blackberry or Windows phones or tablets.

How do I get Mobolize?

Simply download the Mobolize app from the Google Play store and install. After installing, if you don’t see the Mobolize icon on the notification area, it means caching is disabled (off). To start caching: Open the Mobolize app. Tap “Activate”, a popup will appear. Check the box ‘I trust this application’, then tap ‘OK’. Caching is enabled and the Mobolize icon will appear.

How do I uninstall Mobolize?

Mobolize can be easily uninstalled just like any other app on your Android device. In case you do decide to uninstall us, we would like to hear why – please email us: uninstall@mobolize.com

What about privacy?

We take our users’ privacy very seriously. Please refer to the Privacy Policy for more details.

How can I contact you?

For more information, questions or suggestions, please visit our support website or write to our support team at support.mobile@mobolize.com.

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