MVNOs Europe Transcript: “Game-Changing MVNO Customer Service + Experience Strategies”

 In Blogs & Bloggers

Tom Leins, a lead analyst for TeleGeography’s GlobalComms Database, recently published his notes from last November’s MVNOs Europe presentation in London: Game-Changing MVNO Customer Service + Experience Strategies.

We particularly liked one of the article’s pull quotes:

“Customer experience is the only profitable way to compete as a mobile provider, especially an MVNO.”

Check out this good read.



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